Looking for answers? This is the place to start. If we don’t already have an answer for your question, contact the Hestan Concierge.
Our headquarters is located in Anaheim, California, USA. We have an onsite showroom and a test kitchen that is open to the public by appointment.
All of our commercial products, including ovens, rangetops, griddles, cheesemelters and more, are manufactured and assembled at our facility in Anaheim, CA. Some products, however, are developed in partnership with well-established domestic OEM manufacturers.
No, all of our commercial products are available for purchase through authorized commercial equipment dealers. To find a commercial equipment dealer, please contact our sales department or you can use our rep locator tool to find your local representative.
Installation is typically quoted and provided by the equipment dealer who provided the equipment quote. On occasion, we have been able to provide a third party to assist with installation or offer supervision to the installers for larger projects.
Hestan offers a design spec credit/discount through most of our design/build dealers, and most national dealers have a discount available as well.
Hestan offers 12 signature colors/finishes for its products: Steeletto (Stainless Steel, no color), Citra (Orange), Matador (Red), Grove (Green), Stealth (Black), Froth (White), Lush (Purple), Tin Roof (Burgundy), Bora Bora (Turquoise), Pacific Fog (Dark Gray), Prince (Blue), and Sol (Yellow).
A sales associate can give an estimated budget price, but for an accurate quote including freight, a commercial equipment rep should be contacted. Please use the Rep Locator tool, found here.
Hestan Commercial offers a limited 4-year warranty. All warranty information for commercial equipment can be found in our price book, located on our website.
Commercial products can be arranged in various sizes and configurations due to our modular design. This means we can have multiple range tops sitting over a common oven, cabinet, or refrigerated base. We have the flexibility to do just about any size lineup or cooking suite. This also gives you the ability to change your equipment out with other Hestan offerings, should your concept or menu change over time. Contact us here to learn more.
No. Our products are only available in the US and Canada.
Hestan offers special added discounts in support of the culinary arts. This would include all culinary schools and/or culinary educational facilities. Hestan also considers added discounts to healthcare, casinos and hotels/resorts based on the scope of work involved. Contact us here to learn more.
The plancha griddle was designed to have a higher maximum temperature on the cooking surface when compared to a manual griddle. The Hestan plancha’s maximum temperature is almost 900°F and is not offered with thermostatic controls. The plancha is primarily used for quick searing.
The main difference between a salamander and a cheesemelter is the operating use. Our salamander has mechanical tray movement, while our cheesemelter has a rack system for moving the tray and is also offered in a see-through model.
There are two main differences between the sealed burners and open burners. The sealed burner has a 30,000 Btu burner with a sealed burner bowl that can be filled with water to capture spills for easier cleanup. The open burner has a 35,000 Btu burner with removable drip pans under each 12” section capturing 90% of spills.
It is the world’s first pass-through convection oven, with dual adjustable racks that can be adjusted from either side. It also has a two-speed high-efficiency fan that is front serviceable, as well as a Dual-Patented counterweight oven door hinge system with hydraulic soft opening.
Yes, we can incorporate OEM/third party induction units into rangetops, freestanding ranges, lineups, or island suites. We are working on introducing more induction product offerings later this year, so please stay tuned.
Yes, we offer the ability to custom woks in varying ring sizes, with 120,000 Btu burners that can be incorporated into lineups of suites.
Hestan can integrate a variety of OEM/third party items into our lineups and suites. We have quite a bit of experience with a wide variety of OEM products, but must adhere to the product specifications, as well as the parameters of local health and safety codes.
We designed our French top after speaking with multiple award winning chefs to get their perspective. When compared to other US manufacturers, we have the hottest center ring temperatures (almost 1,000°F) and the best graduation of heat throughout the rest of the top plate. Instead of having the outer and inner rings towards the front of the range top, we have them more centered on the steel top as well. This was another design feature driven by the chefs’ feedback.
Yes, Hestan is currently offering a tiered rebate program, and we have also run other promotions in the past. We currently have our “#IWantMyHestan” rebate program running for a limited time. For more information, please click here.
No, commercial products cannot be installed in a residence or home.